Help & FAQ

Welcome to our Help & FAQ page! Here you will find answers to the most common questions about our products, ordering processes, shipping information and much more. Our goal is to provide you with a smooth and pleasant shopping experience at MunchFit. If you still have any further questions, please do not hesitate to contact us. We are here to help you!

  • How long does shipping take on average?

    Shipping usually takes 1-3 working days

  • Do you offer shipping updates via email or SMS?

    Yes, of course, we will inform you about the status of your order via the email address you provided.

  • Do you offer international shipping?

    No, we currently only run within Switzerland.

  • What should I do if my order has not arrived within the expected timeframe?

    Please send us an email to info@munchfit.ch. We will get back to you within 48 hours.

  • Can I use mobile payment options like Apple Pay or Google Pay?

    Yes, we are happy to accept mobile payment options

  • Can I visit your store or office location?

    We are currently only available to you online.